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UK Managers are Unhappy with the Tech Supplied at Work

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UK workplaces are failing to supply the latest technologies to help their employees work better.  According to a recent IDC survey of 1,469 European line of business managers and HR professionals, sponsored by Cornerstone OnDemand, more than a third of UK respondents (34%) are not satisfied with the technology available in their workplace.

Another 34% in the UK consider legacy IT systems to be the greatest hindrance to the development of their organisation.

Yet, the research reveals that UK organisations are making steps forward with technology for flexible working. The majority (84%) of UK businesses now have company applications and data accessible for remote working. While another 70% of UK respondents stated that they are now able to do all or some of their tasks on their phone or tablet.

The UK is also among the EU countries offering the most IT training in the workplace. 83% of UK managers and HR professionals have training available in their workplace on how to work with IT systems – higher than the European average of 81%.

Source of frustration

When it comes to HR processes, more than two fifths (43%) of UK respondents think that HR processes are a major source of frustration among managers.  More than one in seven (15%) UK managers and HR professionals believe that HR does not understand the requirements for IT skills and their development, and another 12% believe that HR does not ensure managers have the appropriate tools they need.

IT managers are equally unsupportive, with 14% of UK managers and HR professionals believing that IT managers do not help deliver modernised tools for the workplace.

Vincent Belliveau, Executive Vice President and General Manager of Europe, Middle East and Africa (EMEA), Cornerstone OnDemand, explained, “The intuitive and smart technology we have access to in our personal lives increases expectations of what we should have at work. HR and IT departments need to work more closely to communicate and teach the capabilities of the technology they roll-out across their organisation. Making more employees more IT literate will both increase productivity and improve employee morale.”

The study, Future Business: Unleashing Your Talent, which follows 2016’s Future People: Workplace Evolution in the Age of Digital Transformation, revisits some of last year’s key themes and findings, but with focus on the new hurdles that organisations face as they seek to fulfil digital ambitions. In this year’s study, IDC interviewed 1,469 HR professionals and line of business managers across 14 European countries working in organisations with more than 500 employees.