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AI-Powered Chatbot Start-up Secures Funding to Transform Recruitment

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jobpal is a European software company supporting the enterprise sector to improve talent engagement and interaction. Today, the company announced €2.5 million of funding from InReach Ventures and Acadian Ventures. jobpal already lists  leading global companies such as Airbus, Deutsche Telekom and McDonald’s amongst its customers, helping them to transform their talent experience and make the hiring process more efficient using machine learning and natural language processing. Given its enterprise focus, jobpal is already integrated with the leading Human Capital Management suites including SAP SuccessFactors, Workday, Oracle (formerly Taleo), Avature and Smartrecruiters. This new investment will be used by jobpal for further product development and tripling the company’s headcount in the next 12 months.

Every enterprise is looking to transform the way it interacts with talent. Clients are using jobpal’s proprietary Natural Language Processing (NLP) technology to make the experience more human, intuitive and user-centric. jobpal enables large enterprises to automate talent interaction, from initial interest to the application to onboarding, whilst providing talent with automated assistance throughout the experience 24/7.

jobpal has been working on its conversational intelligence since 2016 – always focusing on talent interactions. Through automating communication, potential candidates and internal talent can engage with the employer, when they want, on platforms they know and trust (including WhatsApp, Facebook Messenger, WeChat and SMS). This low-friction approach delivers great accessibility and convenience for candidates, combined with increased conversion rates.

“We recognised the huge potential of combining messaging applications and chatbots to fundamentally change the candidate experience. If companies can reply back to candidates in a matter of seconds, rather than days or weeks, it will massively improve the experience of that firm and increase the efficiency of the process. In fact, 60% of the interactions our chatbots currently receive happen outside traditional business hours, which shows how important it is for enterprises to be available to respond to candidates 24/7,” said Luc Dudler, co-founder and CEO of jobpal.

David Mills, chatbot product leader at Airbus, commented, “Candidates’ expectations are very different today than they were only a few years ago. We’ve seen a phenomenal success using jobpal – something that far outstripped what we were expecting. The number of questions we get is far more than we ever received via email, so being able to answer all these questions automatically helps ensure that we can deliver a great candidate experience.”

InReach Ventures is the AI-powered venture capital firm investing in early-stage European start-ups. Roberto Bonanzinga, partner and co-founder of InReach Ventures, commented,

“Using our proprietary software (DIG), we look to discover and evaluate the most promising European start-ups. jobpal ticks all the boxes we look for when it comes to a great business idea coupled with the company’s ability to execute on the product. In a world where winning the fight over talent is key to any company’s success, we believe that jobpal’s team is uniquely positioned to transform the way in which large corporates engage with new talent using AI-powered chatbots.”

Acadian Ventures is a new early-stage venture capital firm dedicated to supporting the next-  generation of companies redefining the ‘Future of Work’. It was founded by Jason Corsello, who previously led the corporate venture capital (CVC) fund as the SVP of Strategy and Corporate Development for Cornerstone OnDemand. Its mission is to invest in companies transforming work and leveraging technology to make everyone’s working life simpler, better and more productive.

“Companies spend over $200 billion on recruiting worldwide, yet after 20 years of investment in recruiting technologies, we have barely moved the needle on the candidate experience. If Amazon can tailor our shopping experience and Spotify can personalise our playlist, companies should be able to create a unique candidate experience for all job seekers, ” commented Jason Corsello, founder and general partner, Acadian Ventures. “We love that jobpal does this and more, delivering value to all stakeholders in the recruiting process. It’s not very often you find early-stage companies with such an iconic list of customers and we are excited to partner with jobpal to help accelerate its business and execute its vision.”

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During Nathan’s early career, he gained considerable experience from across many industries including Sales, Teaching and Retail, however more recently Nathan has delved into the world Digital Marketing and Publishing. Drawing on his past experiences, Nathan brings all aspects of his knowledge into Recruitment Buzz, possessing great research and social media skills.

Born and bred in Wales, Nathan is as Welsh as they come – living in the heart of the Valleys, Nathan proudly takes place as our resident Welsh speaker. However, Nathan’s knowledge of global understanding exceeds the Welsh borders, having lived in London, parts of the US and Ecuador.

Nathan is a self-proclaimed geek, having gained a degree in Natural Science via the Open University in Wales. In addition to his passion for science, he has a love for technology, nature, art and of course football!

 

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