The latest thinking, news and events from the world of Recruitment

Employee Engagement: Are your Happy Workers Disengaged?


It trips businesses up when they get engagement and happiness confused, warns change specialist Penny Loveless. She considers the barriers to engagement and provides tips for sustaining and creating a culture of commitment. In a world full of employee surveys and league tables, it is easy to get lost in the figures.

Research including the MacLeod Report Engaging for Success shows that organisations with top-quartile engagement generate far better business results than those with bottom-quartile engagement – twice the annual net profit, revenue growth 2.5 times greater and staff turnover that is 40% lower. While these figures are impressive, we can lose sight of what engagement actually looks like and why it’s so critical to business performance.