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Employee Engagement: Driving a Return on Investment.


The CEO was telling me the other day that he enjoyed coming to work every day, so do I;

It’s a marvellous place, everyone is encouraged to innovate, everyone is encouraged to critique each other and that means even the CEO is not free from critique.

I could not believe it when I started work there. I love it.” said the manager of a local council department at the start of our meeting.

She was entirely proud of her organisation and clearly willing to work extra hours and put in extra effort, having met us at 8:00am and planning to work until around 6:00pm that day.

She was, in Human Resource parlance, “Engaged”.

Engaged employees feel like they have a stake in the organisation’s success and act in a manner that demonstrates their desire to put in efforts well beyond the expectation set for their role.