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Entrepreneurs Back Telford’s Growth Potential as they Launch First Enterprise in Town


After meeting at work six years ago and becoming best friends, two recruitment professionals from Telford have teamed up to launch their own business in the town.

Ben Yale, 29, and Chris Steele, 34, opened recruitment agency Staffing Lab on Monday (October 14), endorsing Telford as a growing, exciting and dynamic place to start and build a business.

Along with rapidly growing their new enterprise, they are also planning to create around 15 new jobs in the town from their new offices at Stafford Park 1.

Although young, they already have 22 years’ experience in recruitment behind them.

Ben has lived in Telford for five years while Chris both lives and grew up in the town, attending local schools including Idsall School. As local people, Chris said they were both “really proud” to be part of the local economy, creating future job opportunities for local people.

“We’re really excited about working for ourselves,” said Chris.

“It means we can now deliver exactly the kind of recruitment service for clients and people that we always wanted to as employees. We are in control.

“I don’t think we could have picked a better location for Staffing Lab than Telford. You see the development and investment coming forward at the business parks like T54, and big businesses choosing to locate in the area like Jaguar Landrover, Polytec and Cosma Castings.

“We’ve worked across the West Midlands and into London, but we firmly believe that Telford is as exciting a place to do business as anywhere in the UK.

“We’re also hugely proud to be contributing to the local economy and helping to boost the town’s growth

Staffing Lab will serve the temporary recruitment needs of the region’s key business sectors, including industrial, automotive, engineering, transport, driving and logistics food, and will also handle permanent staff recruitment.

Chris said that although there is a national challenge in finding enough people with the right skills, Telford businesses were actually better placed than most to secure the staff they need.

Ben said:

“Our priority is fully engaging with both job candidates and our clients and really going the extra mile to meet their needs. In the current labour market, that’s all-important. We have several tools and processes which we think are going to really set us apart as a recruitment agency for the area and help us to deliver outstanding service.

“And our experience and local knowledge of course will be a huge advantage.”

Ben’s brother Alex also joins the team as a recruitment consultant and they all have big ambitions for the future.

After planning for a small profit in year one, they want to quickly scale up the business, leading to a fully developed multi-divisional operation and becoming one of the Telford area’s biggest recruitment agencies. Expansion into new territories through new offices is also a future goal.

“We are just raring to get started,” said Chris.

“We have a fantastic back office infrastructure already, so we are very much hitting the ground running.”


Chris is a digital marketing and publishing whizz by trade, having worked alongside the Automotive, Information Security and Software Asset Management sectors.

Specialising in data analysis and social media, he combines an analytical approach with a creative flair to achieve the best results. With a keen interest in Technology and Politics, Chris is constantly on the look-out for the latest stories around change and innovation.

As a lover of all things innovative, he has developed a keen eye for spotting the latest trends and hot topics. He sources and reads the latest news and thought-leadership articles from the world of recruitment before sharing them with the social media population.


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