In my many years in supporting business with Performance and Learning I have created my fair share of training checklists and on-boarding plans. They can go from the simple one pager to 15 page checklist that outlines what needs to be taught when, hour by hour day by day.
Many will ask “what is the perfect on boarding plan?” expecting me to promote or espouse a “silver bullet” checklist that will ensure that each consultant they hire will become productive quickly.
However failure to on-board a new consultant correctly rarely comes down to the quality of the on-boarding checklist but two factors:
Managers giving consultants tasks that will not quickly result in making money. If I had a penny every time I had found a new consultants looking for a Latvian speaking auditor to work on a chicken farm in Aberdeen…Please just give them a vacancy to source that is straight forward and relatively easy to find candidates.
Managers do not make time to sit and listen to calls or review calls made to support further development. Yes I know it can be boring, but it is really the only way to help someone become productive quickly. Just ask yourself “if every day someone came and took £100 cash out of my wallet and sat next to me and set fire to it how would I feel?”…That is what you are doing when you fail to make time to observe, coach or support.