My HR career has taken me on a winding path of various roles in different industries. I started out, like many, in the corporate ranks, moved through manufacturing, did some time in professional services… and ended up in the restaurant industry.
Recruiting in a restaurant environment was much different than anything I had experienced in my career. Every other position had a centralized recruiting function, and HR was responsible for sourcing, interviewing and hiring candidates to join the organization. In restaurants, it’s just the opposite: Recruiting is decentralized and handled in each location by the general manager and their management team.
Whenever anything isn’t centralized, the chance for a gap in how things are performed is inevitable. You are separated by time, distance and, most importantly, style.