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Survey Finds Manual Processes still Within HR


A survey commissioned by Access Group and carried out by Arlington Research, has found that manual processes are still predominantly being used by HR professionals (43 per cent for appraisals and 54 per cent for recruitment). This is despite 63 per cent of respondents agreeing that using technology on a daily basis to recognise and evaluate employees would be a valuable business tool. As more millennial employees enter the workforce, HR professionals can expect an increasing demand for HR information to be exchanged and analysed digitally. These employees have deeply embraced technology and believe in its ability to solve any issue in the context of their moment of need. As digital natives, millennials take a self-service approach to technology. Arguably HR professionals can use this attitude to mould new, intuitive methods of interacting with these future-fit leaders.

The research took in the views of over 200 HR professionals and 2,000 employees. It highlighted that more intuitive methods of interaction would also support the desire from the profession and from employees for a greater focus on continuous performance evaluation.