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Workers Reveal The Goodwill Gestures That Make Them Happy…


Over two thirds (68.9%) of workers say that they are made happy by goodwill gestures from their colleagues, with a further 84.2% stating that they return the favour. This is according to new research from the UK’s leading independent job board, CV-Library, which also found that 91.9% believe that these gestures help them to build relationships with co-workers.

The survey, which explored the attitudes of over 1,100 UK workers, found that the majority of employees (90.5%) believe that these gestures make the workplace a more enjoyable place to be. So, if you want to embrace the ‘Season of Goodwill’ in your business this December, these are the top ten gestures that employees say make them happy around the workplace:

1.       A colleague giving them support (58.6%)

2.       A colleague making them cups of tea or coffee (43.3%)

3.       Being complimented on their work (32.7%)

4.       Being offered constructive feedback (28.2%)

5.       Being greeted with a smile everyday (26.6%)

6.       A colleague helping out when work becomes overwhelming (24.1%)

7.       Being taught new things (19.8%)

8.       A colleague bringing in snacks for the team (13.8%)

9.       A colleague covering their shifts for them (3.5%)

10.   Being sent funny emails (3.3%)

Lee Biggins, founder and managing director of CV-Library comments:

“Work can be extremely stressful, but it’s clear from our findings that small gestures can help to alleviate pressures and brighten an employees’ working day. Whether that’s lending a helping hand, offering a shoulder to cry on or simply making a colleague a cup of tea; these acts of goodwill can go some way to making an employee feel happier and more confident about tackling their day-to-day workload. Encouraging this culture in your workplace can help to boost morale, improve staff wellbeing and ultimately, help with overall productivity.”

Furthermore, when asked what goodwill gestures they make for colleagues, respondents cited that they give them support (67.2%), make them cups of tea or coffee (43.2%), compliment their work (34.9%), offer constructive feedback (26%) and greet them with a smile everyday (23.1%).

Biggins concludes:

“As we’re now entering the festive season, it’s a great time to think about what more you could be doing for your employees and the best practice attitude and behaviours that you should be promoting. We all appreciate these kind acts when they happen to us, so why not take the steps to brighten your workers’ day this December: Christmas is all about giving, after all!”

Learn more about CV-Library at:


CV-Library is one of the UK’s largest online job sites, with the UK’s biggest database of over 12m CVs. The company was founded in 2000 as a response to Lee’s identification of a market niche. As a young carpet fitter at the time struggling to find work, Lee saw a need for an easy-to-use job board benefiting both job hunters and recruiters. With a £9k loan and help from a web developer, the CV-Library website was built. Lee’s raw passion and hands-on marketing strategies lifted the business off the ground and it is this that continues to push his company to new heights.

The business is now one of the fastest growing websites in the country. The team is expanding rapidly, now employing over 200 staff. It has also launched sister website, Resume Library, in the US, where the company is set to expand and take the brand global over the coming years. Lee puts the reason for his success down to working incredibly hard, loving what he does and a strong desire to make the business the best it can be.

Lee has received over 50 awards and accolades to date and was last year recognised as Entrepreneur of the Year. In April 2015 CV-Library was also ranked as number 49 in the Sunday Times Profit Track 100.


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